NEW - FireTV/Android Devices & Web Update (v. 1.1.7)

@TabloSupport @TabloTV
This release (1.1.5) seems to have broken my Fire TV Stick (Current Gen w/Alexa Remote).
My Recordings list is incomplete, and previously recorded shows won’t play back - nothing happens when a recording is selected, and I eventually get just a black screen.

What’s up?

Since Android update, the order that recorded programs are displayed are seemingly random. For example, my favorite “most recent” display is now useless. Since I have dozens of programs recorded, this is very painful. Please fix asap.

As posted above, sorting of Recordings is messed up for both the Android TV app and the Web app. “All” and “Most Recent” both show the same order, which is neither by date nor alphabetical.

Android app: The thumbnails that appear when touching the timeline are now blank. Also, playback on local network now functions same as remote playback over the Internet; Instead of instantly getting whole timeline, you need to wait for it to “load” before moving forward in program.

Sure hope I get a choice on the update … sounds like one to avoid for now! I’d much rather deal with the app dying when I turn off the TV than not having FFWD thumbnails, or having to watch “as if remote”… Sounds like a double-hump through the router, and my setup likely won’t handle that since the last leg is wireless to the Android TV player…

1 Like

Hey folks! We’re looking into a few of these reports right now. Will post with an update ASAP.

1 Like

I hope so. This update has basically made my Tablo unuseable!!!

Trying to use the Edge browser and still getting “A connection to your Tablo could not be established”. Works in Chrome just fine, even the “Most Recent” works OK. Strangely I don’t see a “Most Recent” option in Firefox and they both report that the HTML app is version 1.1.6. Did we get an update already?

Edge works fine for me. It always has though even before this update.

Hey all!

We’re currently pushing an update to the platforms mentioned in the original post. This contains fixes for sorting and Chromecast.

The version number of the app update you will receive is 1.1.7.
Some apps may take longer than others to be available for udpate; most should only take a few hours. The Fire TV app should be available by tomorrow afternoon.

With regards to new browser support:

While Edge and Firefox are now supported, please note not all features available using Chrome will be immediately available on Edge and Firefox.

The major differences here are some filters (Genres, Ratings, Most Recent)and Tablo Connect.

The original post will be updated as necessary for your reference.

1 Like

Sorting soon I hope!

1 Like

I uninstalled and reinstalled from google play store and now the NP and Mi Box are back to normal. Thanks for the quick fix - :slight_smile::joy: You saved my (your)???


Sorted… and fastest turnaround ever!!!

1 Like

Stopped app
Installed 1.1.7
Rebooted Tablo box
Started app, but got No Tablo screen, and rescan didn’t fix.
With No Tablo screen, disconnect not offered.
Power cycled Nexus7, started app, No Tablo.
Power cycled modem, router, Tablo box, Nexus7.
Started app, No Tablo, rescan doesn’t fix, Add via Wi-Fi screen passive.
Uninstalled, reinstalled app, power cycled Tablo box and Nexus7, started app, No Tablo,

Cc @TabloSupport

Pushed Tablo button in No Tablo screen. This time it offered connect. Now connected and syncing. Tablo button not offered with 1.1.5, maybe not initially with 1.1.7 .

Actually, it seems like 1.1.5 introduced a subnet problem, one not fixed the 1.1.7 .

In order to get this to work while testing, I:
Switched WiFi connects to the router the Tablo device was wired to.
Power cycled both Tablo and nexus7.
Started app, pushed Tablo button in New Tablos screen, all OK.

“Connect to Tablo
New Tablos
Not may not be offered if second router uplinked.

If you WiFi connect to one router, and your Tablo is hardwired to another, this was OK in 1.0.31 but not in 1.1.5 or 1.1.7 .

I had my Tablo hardwired to the router in my Arris modem, but used my Linksys router for most WiFi, for much better coverage and performance. It’s not unusual to have multiple routers. When you find out how bad the router in your new modem is, an easy fix is to uplink another router. Especially since Tablo traffic stalls with a network extender.

The final fix/workaround was to hardwire the Tablo to the Linksys. I say workaround because this wasn’t an issue with 1.0.31 . I think 1.1.7 is still a bit broken, since it can’t handle multiple subnets.

1 Like

Ordering fixed on Android. Thank you.

1 Like

You might want to double check your network configuration. Sounds like you might need a bridge configuration and you might have competing networks instead.

Thank you for your help!

I probably made it sound more complicated than it actually is. I have an Arris cable modem/router combo unit, plus a separate Linksys as2400 router hardwire uplinked from one of the Arris router ports.

So yes, I do have 2 subnets. But I normally have Wi-Fi turned off in the Arris, so all of the wireless devices in the house use the Linksys subnet. In this regard, it is similar to having just a discrete cable modem and a discreet router. In fact, I might get rid of the Arrris combo unit, and replaced it with a simple cable modem.

As it is, I can plug hardwired devices like my Xbox One, Tablo, and Workstation into the Lan ports on either router. This is what confused the newer versions of the Tablo app. The older versions of the Tablo app had no problem with this.

I was previously able to connect to my tablo with an Android smartphone and a Kindle Fire tablet but don’t know what version the apps were.

Today I saw a notification that a new version of the app is available and updated my phone. Afterwards I was no longer able to connect to the tablo . I went to the tablet and was greeted with a message that the tablo app had been auto-updated. The tablet was no longer able to connect to the tablo either.

The new version that was installed is 1.1.7

I tried a variety of things, all unsuccessful(power cycle, deleting tablo sync data from the tablet).

I’m still able to view the tablo with roku3 and roku4 devices but no !onger connect from android devices.