New app update not working

Continuing the discussion from Is it just me or is the new Tablo app horrible?:

We have had the Tablo legacy quad for over10 yrs and it’s been working great, but since Sept 1st when we had to download the new tablo app I have nothing but problems. I’ve contacted support and did all the resets they wanted me to do, then they said it was a problem with interference and to get an LTE filter, which I did and it’s still giving me problems. As I pointed out to support, there is no buffering, no pixelation, no filed recordings. My problem is when I open Tablo and try to navigate either to the Tv guide or my recordings, the blue highlight tab goes grey and then I cannot navigate and have to go back to the Roku home page and get back into Tablo and start again. This can happen 5-6 times before the navigation tab stays blue and I’m able to scroll to the guide or my recordings in the library. Has anyone else had this problem as it’s driving me crazy ! I was looking to buy the new Tablo 4th gen quad but reading some of the comments, it seems these new 4th gen can be hit or miss. Help

So why did you stop using the working legacy app on a legacy unit.

I haven’t,bon Sept 1st went to watch Tablo on tv and Roku stated I had to install the new Tablo app as Roku/Tablo were no longer supporting the legacy version.

I don’t even know what that means since tablo hadn’t had a legacy roku release since November of 2022. And tablo never said that it would disable legacy apps.

But even though I have never been a roku beta tester they were nice enough to drop Roku Beta release 16.0.4 on my 4660. And it has the missing Icon issue. But if you click on the icon it magically appears and everything else seems to run okay.

I don’t know anything about solving the reported problems but Roku put the Legacy apps back in their library September 1 after deleting it in error.

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Obviously there were no legacy roku app bugs to fix since the app hadn’t been updated in almost 4 years.