NBC not showing up on guide

In my “channel scan” I get a green dot next to my NBC. However, NBC is not showing up in the guide.

I can watch NBC live, just can’t see what is on or record anything on that channel.

I live in Las Vegas - reception is good and guide shows up for all other network channels.

Please help!

Send the station call letters, and your zip code to support@tablotv.com and they’ll work on it,

Do you mean the guide data for this channel is missing in your guide grid?

Yes - that is correct.

I can view the channel perfectly fine and crystal clear, the guide data is just missing. Without the guide data, it will not allow me to record series.