So I replied asking:
What on that link specifically has any guide how to handle an issue with a lost broadcast signal? That is the site where I originally clicked on TV and filled out the complaint.
They replied with:
The following links will show what is in your viewing area and what ABC stations are local for your area.
DTV reception maps https://www.fcc.gov/media/engineering/dtvmaps
ABC Local Stations http://site.abc.go.com/site/localstations.html
So I visited their site and ABC 7's site. The FCC site showed that my zip code should be receiving a strong signal from ABC 7 Chicago and I replied with:
According to the https://www.fcc.gov/media/engineering/dtvmaps link ABC 7 Chicago should be viewable from my zip code (strong signal). Yet, no signal is found. What do I do from here? Your website says I should be able to get their signal. I used to receive the signal just fine. Two different antennas and 2 different amplifiers have been used and still the signal is not found. Keep in mind it is not that it is a weak signal...there is no signal found at all.
I've communicated with ABC 7 Chicago, they have not responded to my communications. What steps do I need to take to attempt to resolve this issue from this point?
And their response:
Your complaint provides valuable information and is shared among FCC bureaus and offices to spot trends and practices that warrant investigation and enforcement action. If the FCC needs more information about your complaint, we will contact you directly.
Each year, the Enforcement Bureau takes hundreds of actions on behalf of consumers that result in tens of millions of dollars in penalties. These actions encourage companies and individuals to abide by the law and reduce future misconduct.
Thank you for your help in furthering the FCC’s mission on behalf of consumers.
At this point I think my complaint is done. The FCC may or may not do more. I suspect at best I can hope they add this to some list of things to check the next time they are checking the Chicago area's broadcasters. I will say this...the FCC did respond to me very quickly. I am actually impressed.
Regardless, I think I am out of luck for the near future.