Lastest update broke Xbox One App and W10 app


#1

The title says it all. Nothing will play on the W10 app. Live TV or Recorded content.
On the Xbox One app, nothing will play and the pop-up menu for recorded shows is jacked up.


#2

What update was that?

Windows 10 app version 1.501.160 works fine on my Windows 10 workstation.

Windows 10 version 1809.


#3

On the computer with Win 10, can you try the my.tablotv.com website in the Chrome browser? See how that goes.


#4

Chrome works fine on 3 machines…that’s not my problem. It’s the W10 App and the Xbox app.

All was working until the last Tablo Update, which happened a couple of days ago.

Windows App 1.501.160 is not working on 3 different machines running W10 Enterprise v1809. The menu comes up but nothing plays. The channel number indicator will pulse red, like it’s playing, but no video.

I am going to try an uninstall of both the W10 and Xbox later today and will report back


#5

On my W10 the browser works but the app just says “connecting” for a LONG time then when it did connect it would not play reliably.


#6

Re-install of W10 app on one device didn’t produce any different results…same thing.

Don’t have high hopes for the other or the Xbox, but will try later.


#7

I’m running those exact same versions (Windows and Tablo app) and don’t have any issues.


#8

Perhaps it related to the Tablo hardware. I have the original 2 channel unit and all I know is the day of the update both of those apps failed to work.


#9

No , not just you. We have a 4-tuner Tablo and haven’t been able to use the Windows 10 Tablo app since the afore mentioned update.


#10

Re-install of the XBone app didn’t help the issue with that either.

So right now the W10 & Xbone load the menu, but will not play.

Tomyokc: Is your’s doing the same thing? Loads the menu and looks right, just none of the “Play” buttons work?


#11

This is interesting, after weeks of not working the Windows 10 Tablo app is working today. Now it just won’t work in the MS EDGE browser.


#12

Same Problem here with W10 1809 update. Chrome browser works fine.
W10 Microsoft App doesn’t… Tried reloading same result.


#13

Hey all, we’ve flagged this with our team and we’re checking it out now. Hope to have some news soon.