I had a bad experience buying a Tablo from Tablo on Walmart.
I phoned Tablo Suuport and found them anything but supportive and difficult to understand on the phone. I emailed Tablo Support and basically got the same treatment as on the phone but I could understand what they typed in their emails.
Really wanting to be “Tabloed” I found this forum and posted my story. In no time whatsoever I was contacted by Tablo as a result of posting HERE and Tablo made everything tight.
As a result I’m a happy Tabloer. Tablo isn’t perfect, but it is a steal at what it cost and I’m about to buy another 4 tuner for the boss.
So here’ the deal… Tablo support on THIS forum is light years better than Tablo support email or on the phone so let’s recognize the Tablo people who post here as the asset they are and give them credit.
This is a great forum. There are trolls here that are in every forum everywhere but for the most part people want to and try to help when a question is raised.
I would also agree. I complained about not having MeTV Toons correctly on my guide. Never heard anything until I complained here. Was correct on Gracenote but 3 hours off in the guide. The repair was to just remove it from the guide. Only way you get any action is to complain in this forum.
We do rely heavy on Tablo Support on these forums. Whenever someone gets back to a customer, it’s one of their agents. They’re now able to fix incorrect TV Guide data, thanks to new tools the product team has devloped.
This article has some advice on the best way to work with our support team. Responding to their email will reopen an old case, should you need further help.
I sent another Email to support and they said they fixed it and what steps to take to see the changes in the guide. Now the channel is completely GONE. As in I cannot watch the channel at all as it no longer exists in the guide. still exists in the channel lineup, just not in the guide. They fixed it good alright.