I think there is something wrong with Tablo


#1

I’ve tried on 2 different TVs, each one with a Roku Ultra and an Apple TV 4K connected to it through different HDMI ports, 2 different channels and at different times of day, it is impossible to watch a 30min show or news continuously without Tablo getting stuck almost every 10min, this happens on the 2 Roku’s and on the 2 Apple TVs 4K, on different channels, clearly there is something wrong with the Tablo, any advice on how to troubleshoot the root cause of the problem? Thanks


#2

Reboot your router, reboot your Tablo and then reboot your Roku. In that order. See what happens.


#3

Thanks for the advice, I’ve done that more than 10 times over the last 5 days, since I purchased the Tablo


#4

Which Tablo do you have?

Tablo 2 tuner
Tablo 4 tuner
Tablo DUAL 64 GB
Tablo DUAL Lite

Is it a well ventilated area? You’re not stacking the HDD on it or anything? Maybe it’s over heating.


#5

Thanks for your response, I have the Tablo Dual Lite, it is in the middle of a room, very open space, no stacking, tested the temperature over the Tablo letters 109F


#6

I’ve noticed that when I am streaming to more than 1 device, the issues start happening, it becomes very unreliable, with a single streaming it happens, but much less frequent.


#7

I also see the pauses every once in a while, when recording and playing back a live stream simultaneously at the full 10 mbs rate. I have a dual, and have never seen this problem when using lower resolution or when I’m not recording and playing back at the same time.


#8

I have configured both (recording and live tv) to 5Mbps 720 HD, the default recommendation, this is what you call “lower resolution”?


#9

Yes, I never see the pause at 5 mbs.


#10

Sorry to resurrect a nearly 30 day old thread, but have you looked into your router possibly being the culprit?


#11

I replaced the Tablo Lite with a Tablo Dual and all the problems went away immediately, then I needed more tuners, so I replaced the Tablo Dual with a Tablo 4, same situation not a single problem with the Tablo 4, my conclusion, the Tablo Lite was defective and it was returned.