How to pay for subscription

General Discussion
1

My free subscription runs out this weekend. So Sad. I received an email with link to pay. I went to link and I do not see any way to pay. It says I have never been billed and next billing on Feb 1st. I have seen on the Tablo web app that it looks like can pay? Not near my computer to test. Does anyone know any information on this? Love my Tablo

2

Dumb question, but you did log in to account.tablo.com, right?

3

Thanks Pundit. yes it was a dumb question. I figured out that you use the account options to pick plan. I’m sure that will someday be changed since I doubt I will be the only one to ask this dumb question. Was not obvious to me. 

4

@a9erfan I meant my question was dumb :slight_smile:  Did you get your subs sorted then?

5

Sorry I took it incorrectly. Yes figured it out

6

Glad you got it sorted out @a9erfan. Thanks for your purchase and sorry you found it confusing.

7

My free subscription also ran out. Now I’m receiving a bill asking for my credit card information and no way to set it to No Subscription. My Tablo is sitting unplugged. I’ve not used it more than a few hours total since I got it 5 or 6 months ago. Until there is a FireTV interface I have no use for it. How can I set my account to a status that doesn’t get me billed?

Thanks
Brian

8

I guess I’m locked into Tablo now - subscribed to the lifetime a couple of days ago. For me you’ll not lose money - you could lose money on this model if all the 20-something year olds sign up for lifetime.
I guess you figured nothing to lose with all us old geezers signing up for lifetime, eh? 

9

@shadowspapa - Maybe you should will your Tablo to your kids then? ;) 

10

I got a bill for a month of service. I purchased a lifetime subscription. Tried to add my Tablo and it says it is a duplicate serial number. My account says there are no Tablos associated with my account, yet I had the 6 month intro subscription.

Any idea how to fix this.

11

@thor


Call Tablo Customer Service tomorrow during working hours. They should be able to fix you up.
12

@Thor - Give us a ring and we’ll get you patched up! https://www.tablotv.com/tablo-contact/

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