My guide says it was last updated 7 days ago. This doesn’t change even when I try a manual update via the iPad app. We are particularly missing live sports events (Thursday night football does not appear in the guide).
Is there anything else I can do to get the guide to refresh?
What firmware in Tablo? You could try rescan channels and add to guide. That always forces an update. If for some reason it doesn’t, try removing a channel from the Active Channels, add to guide. After guide finishes updating, add the deleted channel back (if you want it) and add to guide.
I had already tried to force a download by adding new channels. The reboot seems to have done the trick, although I had to reboot twice. The first time the guide showed “updated 6 days from now”… Yes, in the future!. And no live tv grid. Second reboot seems to have solved the issues.
@Sara Thursday Night Football is only on the NFL Network for the rest of the season. So the 11/5/2015 and future Thursday night games will no longer show up in your guide. Also, just because you manually initiate a guide update it does not necessarily mean there’s will be new data to download.