I have noticed that when I first launch the Tablo application and start to play back a recording, playback fails. All subsequent playback requests work perfectly. Below are the Symptoms and my Configuration. Any feedback would be great.
Symptoms:
First recording playback after launching the application.
Playback starts. Shows back screen and progress bar.
Progress bar does not increment.
Application reverts back to episode section menu.
Playback started for a second time and works perfectly.
@Kaizen Do the first playback attempts work on other apps, like http://my.tablotv.com/?
Feel free to pass along the details to our support team. We can take a closer look.
Yes. I have tried from an iPhone and from a browser. Neither seem to encounter the problem.
The Roku shows Retrieving which sits at about 10% and then reverts back to the episode selection screen. Once the same (or a different) episode is selected, playback is fast and flawless.
It is also happening to me every 2 , 3 days. On Roku 3 4200X, software version 7.5.0, build 4096-04. It has started 3 to 4 weeks ago.
But I am still on Tablo software version 2.2.10.
Both Tablo and Roku are wired to a switch.
I didn’t really care since it doesn’t happen a lot and it is always starting the second time.