"Failed to Load Video" issues on Firestick Tablo Preview app


#1

I have been getting a large number of “failed to load video” issues on the preview app on my firestick. It is happening multiple times per hour, and pressing the reset button on the tablo box hasn’t helped. I switched back to the legacy tablo app, and haven’t had any issues yet.

I’d prefer to use the preview app, but it was getting unwatchable.


#2

Sorry for the wait - have you contacted our support team? If not, we’d definitely like to take a look. Please send us a ticket with a few examples if possible.