EPG, Primetime and additional subscription features are blank

Hi…  Just received my Tablo today… its pretty cool so far.  I can definitely stream live tv, which is 99 percent of what I bought it for.  However, I dont have an EPG with any info (it’s all blank) and the primetime, sports, etc stuff is all blank.  Just a blank screen on my mac and my ipad.  Any idea what i’m doing wrong here?  I’ve tried refreshing the guide with no luck.

It takes an hour or so to get it all updated the first time.

I just saw that on another persons post… Thanks!

If you are missing data for some channels on the live tv, contact Tablo Support.

@mew0717 - Everything OK now? 

@tablotv Actually, Oddly enough, one of my channels is blank. WCAU-TV (Channel 10.1). The rest of the lineup is good but this one is just greyed out.

@mew0717 - Just pop us a note, we’ll get this fixed up for you: http://support.tablotv.com/hc/en-us/requests/new