Delete not releasing space

Support & Troubleshooting
1

Hello.
I have 2 Tuner, 64GB (internal).
I just realized all recordings over the summer had failed (wasn’t watching any… summer and all) due to “Recording failed because there was no free space” error.

I went ahead and deleted every single recording and I still see the internal disk is full and recordings continue to fail. What is chewing up all the space and how do I free it up?

Auto-delete is turned on and recording is limited to only 2 episodes for every series.

Appreciate any help.

Thanks.

2

Check in the morning to see if overnight maintenance has scrubbed the ghost and orphan recordings.

3

Do you have an external HDD? Or just the internal 64GB?

4

Thanks for the response.
I will check, however, I don’t expect it to improve tomorrow AM because I cleaned up once last week and yet recordings continued to fail. In fact, there were only 5 episodes to delete today.
Tablo thinks 58.77GB out of 64GB are used and only 16.78MB are remaining (doesn’t add up, but whatever).

5

Only the internal 64GB. It has been sufficient up until now…

6

I’ve never let my dual 64 fill up. Maybe pulling the power and repower would send it into a different maintenance check. I’m sure support can connect and clear it up. But that’s what over night scrubbing is suppose to do.

7

Hmm, I did power it down one time…
Maybe I will hit up support…

8

No change in status overnight. Opened a ticket.

9

Very odd indeed. The team has received your ticket, you should be hearing from us soon.

10

Thanks.
In the meanwhile, can I hook up an external HD? I haven’t looked up the process of using an external HD… just plug it into the USB port?

11