I have seen that closed caption does not work on certain channels alone. CW and CBS is always bad with close captions and it comes out gibberish. But the rest of the channels are fine. Please fix the same if you can in one of your releases
@girimurthy We’re still collecting data on this to implement improvements in future releases. We’re making steady progress and you should see it soon
In my case CC on CW, CBS and NBC channels show garbage. Fox and ABC are OK
Same problem here, I’ve been pinging Tablo on this gibberish caption issue since I bought my 4-tuner back in September 2014; affects CBS (4), NBC(9) and MyTV (20) here in Denver. FYI, channels 9 & 20 are both owned by Gannett in Denver.
@digineer I’m really sorry to hear that you haven’t seen any progress with this yet. We’ve been collecting data on this since we launched the feature, and it remains a priority for us! We’ll be implementing improvements as soon as we can.
Still seeing gibberish captions on CBS, NBC and MyTV. I would have thought with the last update to tablo software, the problem would have been resolved by now. What is the status getting this problem solved once and for all? I have lots of recorded programs that I cannot watch until this problem is fixed.
@TabloSupport I’m very glad to hear some progress has been made on this. For others who might be interested, is there a way to sign up as a beta tester until this feature is sufficiently improved and then go back to regular releases?
@TabloSupport Thanks. B-) “Details”? That’s just the page to submit a support request? So we need to submit a support request to have our unit added to the list to receive beta updates?
FW 2.1.20 fixed ALL my CC issues. Great X-mas present from Tablo. Thanks soooo much!
Hope to see this on the FireTV too. The wife is a little hard of hearing so to preserve my own hearing I’m hoping for CC soon.
@wordtamer - Good question… Let me check on this for you.
The close captions on all the channels seems to work fine except for CBS. Currently CBS either doesn’t work or skips every other sentence. As of right now, it is not working. All of our TV’s are showing the same thing, but other channels works fine. CW is somewhat ok… Fix this issue please!!! I have deaf people in the household…
@Patricia_Summers - Sorry to hear that the CC on ABC isn’t working well for you.
Can you please place a ticket with support so we can look at this issue in more detail? Please make sure to include the MAC address of your Tablo which is written on the bottom of your unit.