Can't register my tablo dual lite,

hi, i bought a tablo dual lite, i am trying to register it on tablo, and each time i enter the serial number its always say, tablo not found,
i tied many time to contact tablo, no answer
does anybody have this issue?

Have you tried this ?

hi, yes everything works for connection, its only for register on the account for tv guide, it doesnt recognise my serial number

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Oh, I miss understood. Hmmm not sure. You might try unplugging everything/resetting your router and let everything set for 5/10 minutes. Than try again. (Unfortunately with the holiday schedule the Tablo tv office won’t be back open until 12/27/2018.)

Also have you checked out this info? Not sure if it will help you :