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Support & Troubleshooting
3
  1. What is the exact model number of the modem? The PDF below lists over 10 different possible units.

http://www.wowway.com/docs/wow/faq-documents/modem-compatibility-list.pdf

  1. This is likely a poor WiFi problem, can you please hard wire the Tablo to the router?

  2. This can be done with use of Powerline Ethernet adapters if you do not want to physically move the Tablo or the router. See link below:

https://community.tablotv.com/t/powerline-ethernet-adapters-great-way-to-hard-wire-tablo-to-your-router/