I live in the San Francisco Bay Area and channel 11-1 is the national NBC channel and it nor 11-2 come up in my guide. I’ve refreshed the channel list and 11-1/2 have strong all green signals and work, are checked as channels and multiple guide refreshes fail to yield a guide listing only for 11-1 and 11-2?
Any idea why such an important nationwide 11-1 NBC (KNTV) San Francisco, coverage would not appear in the guide along with the less important 11-2.
Please help. I have to decide whether its worth the subscription in a week and without NBC, I’ll bail on Tablo.
I’ve re-scanned multiple times followed by guide refreshes and it just doesn’t seem to like 11-1 and 11-2. I can watch either live just fine. So they work, it just has no guide entry. That means I would need to use the manual mode for recording on my favorite channel. That means the guide service is essentially useless.
Is channel reception related to guide data? If it’s in my active channel list, is signal validated before downloading programing data?
Repack changes actual channel frequencies, not call signs and ID’s or virtual channels from what I understand. (considering they are still calling it by “11-1 NBC (KNTV)”)
I changed my zipcode to one closer to San Francisco, did a rescan and then guide update and 11-1 and 11-2 have guide info. It appears my zipcode has a guide error as 11-x must be missing.
None of this is particularly unusual. It could be as simple as the FCC not having accurate DTV maps or the station acquiring a translator channel that is supplying your channel.
If you want it fixed you just need to open a ticket and report the zipcode and channel. That info is passed onto the guide provider.
Thanks for all the help. Its nice having a user group that offers good ideas quickly. I can use the closer zipcode until mine is fixed. I’ll open a ticket. I only really cared about the main channels and with this fixed, I’m good.