Back button freezes screen

Support & Troubleshooting
1

Back button freezes screen (restart)

Since the last update, my dual tuner tablo, navigating screens works as it should.

If I play live TV and click the back button on the Roku, I get a black screen. Clicking back again shows a distorted screen like it’s trying to load but can’t render correctly.

Picking a recorded show does the same thing.

I have to go to the Roku home page and relaunch Tablo to watch a different show.

Changing channels by clicking up on the remote works fine.

Removed the harddrive and it still happens.

Anyone else having this issue?

Roku 4400x 10.5.0 build 4167-17
Tablo Dual 2.2.38

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2

Not sure if it’s causing your exact problem, but Roku software version 10.5 was causing issues for some.

3

“oh no, my tv sucks again!” lol

Can’t downgrade Roku…

4

I’m experiencing the same exact issue. So we wait for Roku to fix the issue, or can Tablo address the problem? Makes the Tablo very frustrating to use.

1 Like
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